“I called Rob after a dreadful experience with another company, who left me (after several attempts) with an uneven screed and boards to lay. Rob came around the same day, assessed the situation, provided me a quote within hours and had rectified the problem within a week.
His team worked quickly and effectively, the result being a beautifully laid floor. Importantly for me, Rob’s customer service was brilliant. It is fair to say that I was a bit jittery after my previous experience, so asked a few questions and required some reassurance. Rob always returned my call or text within hours and took the time to allay my concerns; this for me is worth its weight. I would not hesitate to recommend Rob and his team.”